Emerging Tech & Ideas Podcast: Using Tech to Connect with Diverse Members (Episode 2)

Ben Maxim, Chief Digital Strategy & Innovation Officer at MSUFCU talks about how one of the biggest and oldest credit unions in the country is using emerging technologies to serve its wide range of customers from employees to first-time banking clients. They also talk about frameworks for making digital innovation decisions and other insights to help providers better understand and utilize technology in financial services aimed at people earning low and moderate income.